Store credits are applied for replacements or as a gesture of goodwill. Once added to your account, these credits are ready for you to use on our website at checkout. ⚠️ Please note: Store credits can only be used on our website, not on ShopApp. Here

<h2 id="isPasted">What Are Store Credits?</h2>Store credits are applied for replacements or as a gesture of goodwill. Once added to your account, these credits are ready for you to use on our website at checkout.&#x26A0;&#xFE0F; Please note: Store credits can only be used on our website, not on ShopApp.<h2 id="how-to-redeem-your-store-credit">How to Redeem Your Store Credit</h2><h3 id="on-mobile">On Mobile</h3>Here&#x2019;s a quick guide to help you redeem store credits using your mobile device:<ol><li>Visit Our Website Go to&#xA0;<a href="https://www.westernwelderoutfitting.com" rel="noopener" target="_new">westernwelderoutfitting.com</a> on your mobile browser. <img src="https://attachments.gorgias.help/0l9dY2VQn06rZkLp/hc/bgJ1Q6Q0LnxvXKOM/2024122800-992227ab-928c-4bbd-9ab4-f2a246d42452-phone%201.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></li><li>Open the Menu Tap the hamburger menu (three horizontal lines) in the upper left corner. <img src="https://attachments.gorgias.help/0l9dY2VQn06rZkLp/hc/bgJ1Q6Q0LnxvXKOM/2024122800-9c636f3c-4b21-45e2-bc01-cea797deb075-phone%202.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></li><li>Access Your Account Scroll to the bottom of the menu and tap&#xA0;&#x201C;Accounts&#x201D; (small font, bottom left). <img src="https://attachments.gorgias.help/0l9dY2VQn06rZkLp/hc/bgJ1Q6Q0LnxvXKOM/2024122800-f7aef49f-d126-488f-b902-438113ab023d-phone%203.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></li><li>Enter Your Email Input the email address that we credited for you, then tap&#xA0;Submit. <img src="https://attachments.gorgias.help/0l9dY2VQn06rZkLp/hc/bgJ1Q6Q0LnxvXKOM/2024122800-18703733-cad4-489f-8816-0842a266aeec-phone%204.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></li><li>Check Your Email for a Code Open your email and find the login code we sent. Enter this code to access your account. <img src="https://attachments.gorgias.help/0l9dY2VQn06rZkLp/hc/bgJ1Q6Q0LnxvXKOM/2024122800-8c571f31-fd30-46f4-9777-42737c2234a7-phone%205.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></li><li>Shop and Checkout<ul><li>Add items to your cart.</li><li>At checkout, select Store Credit as your payment method.</li></ul></li></ol>If you run into any trouble, reach out to our team&#x2014;we&#x2019;re here to help!<hr><h3 id="on-desktop">On Desktop</h3>Follow these steps to redeem your store credit on a desktop browser:<ol><li>Go to Our Website Visit <a href="https://www.westernwelderoutfitting.com" rel="noopener" target="_new">westernwelderoutfitting.com</a>.</li><li>Log In to Your Account Use the email associated with your store credit to log in.</li><li>Shop for Gear Add the gear you need to your cart.</li><li>Proceed to Checkout<ul><li>At checkout, look for the &#x201C;Apply Store Credit&#x201D; option under payment methods.</li><li>Click it to apply your available balance.</li></ul></li><li>Complete Your Order Finish your checkout process, and you&#x2019;re all set! <img src="https://attachments.gorgias.help/0l9dY2VQn06rZkLp/hc/bgJ1Q6Q0LnxvXKOM/2024122800-187f389a-b63f-4440-a52c-c75c9725c575-web%201.png" style="width: 446px;" class="fr-fic fr-dib fr-fil"></li></ol><hr><h2 id="need-help">Need Help?</h2>We&#x2019;re here to ensure everything runs smoothly. If you have any questions or experience issues, don&#x2019;t hesitate to contact us.Keep burnin&#x2019; rod with gear that&#x2019;s got your back!

Store Credit

Western Welder Outfitting Support Team

Monday - Friday 6:00am to 9:00pm PST

westernwelderoutfitting

FAQs About Returns & Exchanges

Refund Policy Overview

Refund Eligibility

How to Start a Return or Exchange

Damaged or Defective Items

Shipping Issues and Lost Orders

Special Policies for Fire-Retardant Gear

Refund Policy

Are your clothes Flame-Resistant?

What Certifications Do Your Fire-Resistant Products Have?

Are the materials suitable for high-heat environments?

Do your products meet OSHA standards for welders?

How do I know which size to order?

Do you have clothing in different colors or designs?

Can I customize the gear with my company’s logo?

Do you offer women’s sizes or unisex options?

Where are your products manufactured?

Product-Specific Questions

How durable are your clothes against sparks or heat?

Are the seams and stitching reinforced for welding applications?

How long do your flame-resistant properties last after repeated washes?

Are your products lightweight or heavy-duty?

Do you offer repair services for your products?

How often should I replace welding apparel?

Durability and Quality

How fast can you ship?

Are these products always in stock?

Do you ship internationally?

Do your products come with a warranty?

What is your return policy for worn items?

Ordering and Shipping Questions

Classic Western Work Shirt (Non-FR)

FR Classic Western Welder Shirt

Western Welder Vest (Non-FR)

FR Western Welder Vest

Buckskin Leather Welding Jacket

Kevlar-Stitched Stick Welding Gloves

Maintenance and Care Questions

What makes our brand different from other welding apparel companies?

Do you have testimonials or reviews from other welders?

Do you sponsor welding events or competitions?

Are there discounts for trade schools or apprentices?

Sponsoring Welding Events and Competitions

About Us

Quick Draw Jeans

Welding Cap

FR & Non FR Classic Western Welding Shirt

Sizing Guide

What are New Customer Accounts?

Transitioning from Classic to New Customer Accounts

How to Log In

Managing Your Account

Security Features

FAQ: Your Questions About New Customer Accounts Answered

New Customer Accounts Experience